Senior Specialist – Pre-Sales Unified Communications and Collaboration

  • Johannesburg
  • R1.3 per annum USD / Year
  • Salary: R1.3 per annum
  • Preference is for Ladies only.

Mission/ Core purpose of the Job:

  • Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
  • A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
  • Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
  • Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
  • Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.

Core Competencies:

  • Business, Commercial and Technical Acumen
  • Strategic Leadership
  • Systems Thinking
  • Operations Optimisation
  • Budget & Finance Management
  • Problem Solving
  • Stakeholder Management

Job Outcomes / Results:

  • Deliver on technology architecture and catalogue of matured, reusable, industrialised  Solution assets to drive revenue growth, aligned to defined solution portfolio.
  • Ensure effective solution architecture that drives revenue, client satisfaction and profitability.
  • Ensure the timely delivery of Business Line solutions.
  • Lead capability build and develop a community of practice among Business Line Architects, driving appropriate standardisation/ customisation in line with defined principles.

Key Activities & Responsibilities:

Solution Execution and Strategy Enablement:

  • Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
  • A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
  • Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
  • Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
  • Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
  • Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.

Governance:  

  • Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client- centric customisations.
  • Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.
  • Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
  • Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
  • Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
  • Where required, set up and participate in operational and tactical meetings.

Operational Delivery:

  • Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
  • Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.
  • Work with Solution Sales teams to translate pricing for specific solutions.
  • Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.
  • Cultivate strong partnerships with various internal teams and external partners.
  • Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.

Budget Management/ Cost Control

  • Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
  • Identify opportunities to generate additional revenue.

People & Culture Management:

  • Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
  • Contribute to building a culture  of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
  • Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research
  • Identify own as well as functional training needs.
  • Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’  behaviour.
  • Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice

Education:

  • Minimum 3-year Degree / bachelor’s degree in Business/ Commerce, Marketing, Sales or a related field
  • Relevant Cloud, Network or Unified communication certifications   – CCNP or equivalent
  • Full CCIE advantageous

Experience:

At least 5 years related experience in technology transformation, inclusive of;

  • 3-5 years’ experience specifically delivering architecture solutions.
  • Knowledge of B2B and ICT Technology architecture and technology innovations.
  • Demonstrated ability to manage large technology programmes across the lifecycle.
  • Experience working in a medium to large organisation.
  • Ability to deliver multiple solutions
  • Worked across diverse cultures and geographies advantageous.

To apply for this job email your details to -abdul@aljrecruitment.co.za